Privacy Notice

Privacy Notice

At Tenx, we value and respect your privacy. This privacy notice describes how we collect, use, and protect personal information obtained through our services and platforms. By accessing or using our services, you agree to the practices described in this notice.


Information we collect

We may collect personal information about you in the following ways:


  • Information You Provide Directly: We collect information you provide when you register for our services, participate in surveys, make purchases, request support, or otherwise interact with us. This information may include your name, email address, phone number, payment information, and any other information you choose to provide.
  • Information Collected Automatically: We may collect information automatically when you use our Services. This information may include your IP address, device type, web browser, pages visited, access times, and other information relating to your activity on our Services.


Use of information

We use the information collected for the following purposes:


  • Provide and maintain our services.
  • Personalize and improve the user experience.
  • Process payments and carry out transactions.
  • Communicating with you, responding to your queries and providing you with assistance.
  • Send promotional and marketing communications, provided you have given your consent.
  • Comply with our legal obligations and protect our rights.


Sharing information with third parties

We may share your personal information with third parties in the following circumstances:


  • Service Providers: We work with trusted third parties to help us provide and improve our services. These service providers have limited access to your personal information and only use it in accordance with our instructions.
  • Legal Compliance: We may disclose your personal information when necessary to comply with a legal obligation, protect our rights, or respond to a request from legal authorities.


Information Security


We implement reasonable security measures to protect the personal information we collect and store. However, we cannot guarantee the absolute security of data transmitted over the Internet.


Your rights


You have certain rights regarding your personal information. You may request access to, rectification of, or deletion of your personal information, as well as object to the processing of your personal information. To exercise your rights, please contact us using the contact information provided at the end of this notice.


Changes to the privacy notice


We may update this privacy notice periodically to reflect changes in our privacy practices. We encourage you to review this notice each time you access or use our services.


Contact


If you have any questions, concerns or requests regarding this privacy notice or our privacy practices, you may contact us at: www.tenx.lat/contacto


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